Shipping Policy
Thank you for shopping with Glob Rivo. We are committed to providing a smooth and reliable shipping experience for all customers.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
During high-demand periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- International Orders: 7–20 business days
Shipping times may vary depending on your location, customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.
Delayed or Lost Packages
While we work with trusted shipping partners, delays may occasionally occur due to circumstances beyond our control.
Glob Rivo is not responsible for delays caused by:
- Customs clearance
- Weather conditions
- Incorrect shipping addresses
- Carrier-related issues
If your package appears lost or delayed, please contact our support team and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging for assistance.
International Shipping
International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.
Contact Us
If you have any questions regarding shipping or your order status, please contact us through our Contact Us page.
Thank you for choosing Glob Rivo.